🏠 Home Health Care Frequently Asked Questions (FAQs)

Wellness Home Care Ann Arbor


What is home health care?

Home health care provides professional medical and personal care services in a patient’s home. Services can include skilled nursing, physical therapy, occupational therapy, and assistance with daily activities. It’s designed to help individuals recover, maintain independence, or manage chronic conditions at home.

Do you provide care in a patient’s home or do you have a care facility?

We provide all nursing and therapy services in the patient’s home, upon an agreed appointment.

Where is your office?

Our office is located at 3830 Packard Road, Suite 140, Ann Arbor, MI 48108.

Who qualifies for home health care?

Home health care is typically available to patients who:

  • Are homebound or have difficulty leaving their home.
  • Require skilled care such as nursing or therapy.
  • Have a physician’s referral or plan of care.

Medicare, Medicaid, and many insurance plans may cover eligible services.

What types of services are provided?

Common home health services include:

  • Skilled nursing care (wound care, IV therapy, injections)
  • Physical and occupational therapy
  • Medication management
  • Chronic disease monitoring (e.g., diabetes, hypertension)
  • Home health aide assistance (bathing, grooming, mobility)
What insurance do you accept?

We accept many insurance providers. Please call us to confirm if your plan is covered.

Do you take Medicare or Medicaid?

Yes, we accept both Medicare and Medicaid.

Can anyone contact you for care service?

We generally require a primary care physician to authorize services, or they can send us a fax to confirm authorization.

I do not want to use insurance. Can I pay out of pocket?

Yes, we can consider private payment based on your circumstances. Please call us to discuss your options.

Is home health care the same as home care?

No. Home health care involves medical services provided by licensed clinicians under a doctor’s supervision. Home care (or personal care) includes non-medical support like companionship, housekeeping, and personal assistance.

How often will a nurse or therapist visit?

Visit frequency depends on your doctor’s plan of care and your health condition. Some patients receive visits several times a week, while others may only need a few per month.

Who provides home health care?

Home health services are provided by licensed professionals such as:

  • Registered nurses (RNs) and licensed practical nurses (LPNs)
  • Physical and occupational therapists
  • Certified home health aides
How is home health care paid for?

Payment sources may include:

  • Medicare (covers eligible skilled services)
  • Medicaid
  • Private insurance
  • Veterans benefits
  • Private pay (out-of-pocket)

Coverage depends on the patient’s insurance plan and eligibility.

How long can I receive home health care?

Duration of care varies based on medical needs and physician orders. Many patients receive care for a few weeks after hospitalization, while others with chronic conditions may require long-term support.

Can family members be involved in care?

Yes! Family members are encouraged to participate. Our team educates and trains family caregivers to safely assist with daily tasks and understand the care plan.

What happens if my condition changes?

Your care plan is regularly reviewed and updated by your nurse and physician. If your condition improves or declines, the level and type of care will be adjusted accordingly.

Is home health care safe?

Yes. Our caregivers follow strict infection control and safety protocols to ensure the highest standard of in-home care. Background checks and professional licensing are verified for all staff.

What areas do you serve?

We provide home health care across Washtenaw, Wayne, and surrounding areas. You can call our office to confirm service availability in your area.

What makes your agency different?

Our agency stands out for our compassionate, patient-centered approach, personalized care plans, 24/7 availability, and strong coordination with physicians and families to ensure the best outcomes.

How do I contact you for more information?

You can reach us at (734) 531-6431 or visit our website at
www.wellnesshhc.com
to schedule a free consultation or request more information.